People of the world, living in a just society in peace and dignity, united in diversity, are able to meet the basic needs, achieve their full potential and claim their universal rights in order to improve their quality of life individually and collectively.
Operating from the Mount of Olives in Jerusalem, the Augusta Victoria Hospital (AVH) is a health care institution of the Lutheran World Federation (LWF) primarily serving the Palestinian population in the provision of the highest standards of diagnostic, clinical, and community health services relevant to the needs of the Palestinian health care system, all in an effective, efficient and sustainable manner.
Dignity, Human Rights, and Justice
We believe that every person has the right to a dignified life, free of abuse, discrimination, and oppression. We believe that upholding human rights is fundamental to people being able to move out of poverty, to bring about justice and peace for development to be sustainable. Each person’s God-given dignity has formed the basis of international human rights principles and conventions, which guide our work, actions, and operations.
Compassion and Commitment
We are dedicated to working with those who are suffering, those who are unable to speak up for themselves, and those who live in areas where others do not go. We go that extra mile to reach out to those who may have been forgotten or are considered out of reach.
Inclusion and Diversity
We believe in value and power of diversity and inclusion within the communities where we work as well as within our own workforce.
We believe that sustainable development is based on the meaningful participation of all people regardless of gender, age, and ability. Participation means that people are part of decision-making and can hold local duty-bearers to account.
Transparency and Accountability
We are strongly committed to transparency and accountability to the people we work with and communities, partners, and donors. We set high-quality standards and regularly monitor our efforts for continuous improvement. We are aligned with international standards and have a complaints-handling mechanism. We seek to serve without interruptions and run a sustainable operation.
We provide support to people irrespective of race, religion, ethnicity, age, gender, sexual orientation, or political conviction, without discrimination or favoritism. We subscribe to the humanitarian principles of humanity, neutrality, impartiality, and independence.
We believe that women and men, both created in the image of God, are co-responsible stewards of creation. Gender justice is expressed through equality and balanced power relations between women and men. We are committed to eliminating institutional, cultural, and interpersonal systems of privilege and oppression that sustain discrimination against women.
We recognize that the impact of climate change is often felt first and most acutely by those who live in vulnerable situations. We are committed to ensuring that our work minimizes the immediate and long-term risks of climate change to those whom we serve.